General rental conditions

1.DELIVERY AND RECEIPT

-Renter received vehicle, which he examined and found it to his complete satisfaction in perfect condition, and appropriate for the purpose he rents it. renter must return vehicle and all documents, tools and accessories that accompany it to Loyalty group in the same condition he recived it, and at the location and on the data designate in this agreement. otherwise and upon expiration of the rental period, renter will be obliged to pay to loyalty group the normal rental charge plus expenses for any loss or damage. loyalty group offers the renter 60 minutes period after the 24 hours are up. after this grace period an extra day will be added for each additional 24 hours renter have kept the car loyalty group reserves the right to gain repossesion and use of vehicle at any time without notice and without renter’s consent, but all the expense, from wherever and by any means, if as the discretion of loyalty group there is danger of damage or loss of vehicle as well as risk of not receiving the rental charge or any other due compensation. loyalty group has the right besides the above mentioned case gain , and use of vehicle if it has been used or is being used in violation of this agreement or of the designated rental period.

2. THEFT, DAMAGE etc.

-Renter has the obligation to compensate surprice montenegro in the event of theft, loss or damage to vehicle and to any person (including his co passengers) as well as to pay all losses and damages suffered by loyalty group. more specifically

a. Renter is responsible for all the damage caused to vehicle or to others, in case he has violated the terms of use of vehicle or in case he has been driving same in an illegal manner or in viclation of the montenegrian driving code independently of any optional extra insurance accepted

b. Renter is responsible partially or total theft or loss of vehicle, unless loyalty group releases renter from the responsabillity for total theft or loss of vehicle. such relese is valid provided that renter has already accepted at the beginning of rental the daily charge and the conditions of „theft protection“ (tpc) and „collision damage waiver“ (cdw) as these terms are defined in the official loyalty group price list (tariff) by initialing the accepts box on the front side of this agreement, provided that renter has taken all the precautons to avoid total theft or loss of the vehicle and has permition compliance with the terms of this agreement. it is expressly agreed that theft or loss of parts accessories and or equipment (partial theft) of vehicle is not covered by the abovementioned acceptance of „theft protection“ and „collision damage waiver“ (cdw). client is responsible for every damage or loss of vehicle due to colision or fire, unless renter has accepted the term „collision damage waiver“ (cdw) by initialing in the „accept“ boy on the front side of this agreement and by paying the respective daily charge. the renter is full free from any legal liability for damage to the car from liability for theft of the car and from the accident administration fee, if he has accepted „super cover“ and paid the respecitive daily free. the abovementioned acceptance of „collision damager waiver“ (cdw) cover“ does not release renter if vehicle was not used in compliance with the damage as designated in the official loyalty group price list (tariff) or as stated in the front side of this agreement, it is expressly agreed that.

posebno je naglašeno sledeće: scdw, cdw i super cover ne važe u slučaju vatre ili sudara i ne važe za štetu nastalu:

The said acceptance of „collision damage waiver“, collision or fire (cdw) or of „super collision damage waiver“ (scdw) does not cover damages caused:

to the lower part of the vehicle.

to the tyres and wheels of vehicle.

during loading, unloading or transport of vehicle by ships or trains or other kind of transport without sloyalty group’s prior written consent.

The above coverages apply only to the official named drivers decirared on the rental agreement.

3.CHARGES

- Renter shall pay loyalty group at termination of the rental period, unless otherwise agreed, the following sums

a. the daily fixed rental charge for the entire rental period;

b. the charges per kilometer covered by the vehicle during the rental period, based on the counterl kilometer as designated in the official loyalty group’s price list (tariff). the number of the covered kilometers is computed according to the indicators of the kilometer counter at the beggining and at the end of the rental period. in case the kilometer counter does not work,the charge is based on the number of kilometers between distances covered by renter with vehicle.

c. all charges concerning refueling of vehicle, in case it is not returned full of fuel by renter the „theft protection“ (tpc) the „collision damage waiver“ (cdw), the accident insurance“ (pa) the „super collision damage waiver“ (scdw), „the super theft protection“(stp) and any other carge provided by the terms of this agreement or by the official price list (tariff). renter agrees and accepts that in case at the confirmed drop off rental period he does not return vehicle to loyalty group full of fuel then he will be additionally charged with the „refueling service charge“ as souch fee is determined in the official loyalty group price list (tariff) in addition to any extra charges for coverages or waivers which were the renter concernin the current rental agreement. renter pays the costs of fuel at the beggining of the rental.

d. in case od an accident due to renter’s liability, renter has the obligation to pay to loyalty group a non refundable fee of €15 + v.a.t. to cover administration revenue.

e. taxes, duties and other expenses, related to the rental of vehicle and any loyalty group costs, including attorney’s fees and default interest incurred in collecting any kind of payments due related tu this rental or related to the repossession of vehicle by loyalty group.

f. any other court costs and other expenses imposed on loyalty group due to the illegal use of vehicle by renter. an administration fee of €15 (excluding tax) will apply per fine for parking traffic or congesticom charge fines, in this latter case renter or additional driver, who is signed on the front side of this agreement, shall continue to be responsible for any illegal acts.

g. any amount necessary for replacement or repairing of destroyed tyres or wheels or any sums for restoring damages on the lower part of vehicle, for repairing any other damage for compensating due to loss of vehicle, unless the respective waivers have been accepted and their terms have been applied (article 2).

h. the additional charge for delivering or returning of vehicle and also the charge for its return to location different from the one that was on the front side of this agreement without loyalty group’s written consent, such charge being determined in the official loyalty group price list (tariff)

i. the additional „airport service charge“ in case renter rented vehicle at a loyalty group branch located in an airport. renter agrees with:

granted discounts will be recalled, if settlement of loyalty group’s account is not made within the set limits.

all charges are subject to final audit.

4. TERMS OF USE

- The rented vehicle can be driven only by the persons who are 21 or older (maximum for all categories is 75 years old) and who are legitimate holders of a valid driver’s license issued at least three years (3x365 days) before rental, or for 1-2 year driving license 20 euro fee. renter is expected to take good care of vehicle to preserve it in good condition, to check its mehanical condition, the oil and water level, the tyres etc. and in general to behave in a prudent manner. any repair of vehicle by renter himself or any other person is prohibit by loyalty group’s prior consent vehicle must not exit montenegro or be loaded on train or ship or other mean of transport without loyalty group’s prior written consent. under no conditions a rented vehicle can be driven or used;

a. to carry persons or property for hire

b. to propel or to tow any vehicle, trailer or trucks

c. to participate in or to follow rallies

d. for purposes contrary to the montenegro law

e. while renter or the additional driver of the vehicle is under the influence of alcohol, hallucinatory drugs, narcotics, barbiturates and other substance impairing his consciousness or ability to react

f. in contravention of any customs, traffic or other regulations

g. by any third person other than renter and any additional driver for whom renter has accepted the dally charge for additional drivers as they are designated in the official loyalty group’s price list (tariff)

h. to transfer or carry heavy luggage, infammable materials, stafining or badly smelling goods, narcotics etc.

i. to make illegal transports of locals or foreigners or to perform illegal acts.

j. out off hours deliveries or collection (20:30-08:30) will aplly with an extra charge of 20 euro to be paid loccaly.

k. smoking is not allowed in vehicle,and charge for smoking is 50 euro,and need to be paid loccaly.

5. EXTENSION OF RENTAL PERIOD

- If renter wishes to prolong the rental period of vehicle, he has to notify loyalty group in writing at least twenty four (24) hours before the end of rental period to receive the respective written approval. if he fails to do so he will have both civil and penal liability for illegal possession of vehicle. in case of extension of rental renter shall be bound by the terms and conditions both of the initial agreement and the rental extension agreement, whether concerning the vehicle or any replacement thereof.

6. INDEMNITY

- Renter expressly agrees that loyalty group is not responsible for any loss of damage suffered by renter or third parties during the rental period and no daim can be raised against loyalty group for the above reason.

7. ACCIDENTS

- In case of an or any other incident (fire, theft, etc.), renter or the additional driver are obliged to immediately do the following:

a. inform traffic police and receive official protocol.

b. note acknowledge liability or guilt and dams of third parties in any way direct.

c. note the names and addresses of eye witness and also the name and the address of the driver and the data of the vehicle, with which vehicle may have collided.

d. notify the police to investigate the liability of the third party and provide care to any injurers loyalty group immediately by phone or other means (fax, e-mail).

e. obtain all relevant information from any third party.

f. photograph the location of the accident and the vehides participatin in the accident, if possible renter must complete and sign an accident theft in period od twenty four (24) hours.

8. INSURANCES

- a. loyalty group provides renter and any additional driver with insurance coverage by insurance companies of it’s choice for death injuries of third parties, passengers or not of vehicle (the vehicle driver is excluded) provided that they do not violate any term of this agreement.

- b. loyalty group provides insurance coverage against third parties only to those who use vehicle with it’s permission by an insurance policy; the terms of which are available for examination.

- c. renter additional authorized drivers and all other passengers of the vehicle covered by ‘’personal accident insurance’’ (pa) as such as is determined in the official loyalty group price list (tariff), unless renter accepts ‘’personal accident insurance’’ at the beginning of rental by initialing in ‘’accept’’ box on the front side of this agreement thus including coverage provided by loyalty group’s insurance policy for personal accidents, as mentioned in the official price list and paying the respective dally charge.

- d. luggage is not covered by insurance and renter is responsible for any loss or damage of property belonging to loyalty group holds no responsibility for any such loss, damage etc. at the time of rental or after the return of vehicle to loyalty group.

9. PERSONAL DATA

- Renter consents to the computer storage of this personal data. it is strictly agreed that loyalty group is authorized to use such data, when renter at time of rental makes incorrect statements or violates the terms of this agreement and to pass on such to the country third parties in the case there is suspicion of committing a criminal or other offence.

10. MISCELLANEOUS

a. vehicle is always property loyalty group d.o.o. this is agreement of rental only. renter is not loyalty group agent in any way and in any case. renter acknowledges that he acquires no rights other than those stated in this agreement.

b. all drivers rental and additional drivers are jointly and severally liable with the renter.

c. likewise, in case that this agreement is signed by any representative of the renter, he would be jointly and severally responsible with the renter.

d. this agreement supersedes any other contract verbal agreement between loyalty group and renter.

e. loyalty groupcannot waive any of its rights deriving from the law and this agreement.

f. any alteration of the terms of this agreement is not valid if not agreed in writing.

g. renter agrees and accepts that abovementioned is valid both in case of initial agreement with loyalty group and in any case of extension of the time of the rental and/or replacement of the vehicle by another.

h. in case there is difference between the copies and the original possessed by loyalty group always superse the contracting parties acknowledge and accept that all terms of this agreement are substantial and fundamental for the purpose hereof.

11. JURISDICTION

- This agreement is governed by montenegrin legislation and any and all disputes which may arise between loyalty group and renter from this agreement will be subject to the exclusive juridiction of the courts of podgorica in republic of Montenegro.

in the event of an accident, it is necessary to make a Police report! Police number 122

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